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Bill Flagg's Articles in Customer Service

  • The Meeting Planner's Online Advantage: 7 Ways To Cut Down Customer Service Issues
    7 Things You Can Do RIGHT NOW with a Fully-Automated System to Improve Your Customer Service:

    1. Get contact info right the first time.
    There’s nothing more frustrating to a registrant than when an event organizer gets their information wrong. Each instance in your process where you manually enter or transfer data poses a risk for making errors. Using an automated system, which has everything built-in (online registration, accounting, badge printing), eliminates all data ...

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