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Chris Herrmann's Articles in Employee Morale-Team Building

  • Recognition As Part Of Performance Management
    Performance Management is a system developed out of the best practice of top performing organizations to provide managers with a structured approach to the key retention criteria. Simplistically, most people will feel motivated and will want to stay in their job if their manager:
    pays attention to their work provides them with a job to match their skills, knowledge and experience gives them opportunities to grow and develop judges their performance objectively

    Most Perfor...
  • Self Monitoring Systems Are Good For Recognition
    Performance Management is coming under critical fire because the complexity of some of the processes is beginning to over-ride the fundamental principles. However, as Hogan Armstrong knows, elements of Performance Management work well for both employees and managers. Hogan is an IT Service Engineer for a large multinational organization. He spends the majority of his working life away from his home office but his Self-Monitoring System lets both him and his manager know how h...
  • Stars In A Sea Of Sameness
    The training administration team at Glasburg Associates perform miracles on a daily basis. Not only are they preparing for next week's batch of training courses, they are assisting in courses running each day and they are covering the phones to sell training to new clients. Their job is never boring but it rarely changes from one day to the next. Oliver Hollins and Philippa Ibbitson are both on the team and, although Oliver considers himself to be better at the sales aspects ...
  • Silver Spoon Recognition
    Toby Miller is your picture of an all round good guy. He doesn't even consider himself to be much of a star but he does enjoy going to work and he enjoys mixing with his co-workers, making sure that they all smile at least once a day. Of course he does what's necessary to get results but, under normal circumstances, he usually slips under the recognition awards radar that sweeps through the department once a month.

    Many reward and recognition systems have incorporated a "w...
  • Recognition By The Happy Wanderer
    Quin Jerome is Sales Director with a clothing company. He is a talented talker and entertains major clients on a regular basis. One summer he was deputizing while the CEO was on vacation and found an entry in his planner that just said "11.00 - 12.00 Wander". The CEO's PA clarified that it meant walking the production floor to talk with the machinists. "But I don't know what to say to them!" said the gifted raconteur.

    Curiosity is the real key to uncovering performance tha...
  • Poor Performance Reward And Recognition
    The most effective tool in a manager's toolkit for dealing with poor performance is coaching. Not screaming at them from the stands and withholding rewards but working with them down on the pitch to find out what's causing the problem and building their fitness and stamina like the corporate athletes they should be.

    The study of how we interact with one another in society is called Transactional Analysis. This research has broken down the complexities of the hundreds of in...
  • Make Sure You Recognize The Right Performance
    Eleanor Valentine and Gary Yardley do basically the same job in an engineering company. They are both designers working on the same project and the Vice President has just made an announcement that special bonuses will be paid to employees making the best contribution in their field of expertise. The problem is, it's difficult to differentiate between Elly's work and Gary's work because they interact so closely.

    This example demonstrates a few things about reward and recog...
  • Coaching; The Language Of Recognition
    As she rushed through the office, Kacy Dillon, the divisional Director stopped briefly by Ian Brechin's desk, gave him the "thumbs-up" sign and said "Great job, Brechin, you did well!" She then sped off in the direction of her next meeting leaving Ian a little bemused. He was struggling with this new computer system and had just crashed it for the third time this morning. Was she being sarcastic or was she referring to the major deal he had just closed with what was to be the...

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