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Dennis Sommer's Articles Display Category|Title|Newest|Oldest Stop Throwing Money Away In Your IT Department Companies continue throwing money at IT projects and accept a pathetic 30% success rate. The IT field is filled with complexity and the fast pace seems overwhelming at times, yet we as professionals should adapt to the changing environment and use available best practices to increase the success rate of IT projects. 5 Steps For Controlling Your IT Technology Costs Are you ready to get the most from your technology while protecting the bottom line? We have five steps that should be discussed during your IT strategic planning sessions. How To Conduct Meetings Like A Top Performer Everyone participates in meetings or is the host of a meeting. Many are productive and others are a complete waste of time. We have developed a list of techniques for planning and holding effective meetings that will turn you into a top performer in your profession and organization. Traits and Actions Needed To Become a Top Leader Managers are becoming obsolete and are being replaced by leaders. The new manager must be an expeditor and leader rather than an order giver. We have documented the skills and abilities that are valued in leaders today. Advance Your Career, Become A Star Presenter Guess what? Your boss has just asked you to give a short presentation to top management next week. How you present yourself at meetings can make a big difference in your career, your professional status, and your self-esteem. We offer tips for delivering an effective and dazzling presentation at your next meeting. How To Satisfy Customers Using These Top 10 Tips Keeping your customer satisfied is key to your success and it doesn't matter if you are selling products or services to external or internal customers. If you are looking to improve customer satisfaction, review how you and your company perform compared to the following ten activities. True Success Equals Loyal Customers Do you pat yourself on the back because you have so many satisfied customers? Well, having satisfied customers may not be good enough. In today's tough economic times true success will be measured by the number of "loyal" customers you have. Don't Manage, Lead - How To Become a Top Manager Managers responsible for business units or teams using a “Traditional Manager” management style are not successful in this new business environment. Managers must transform from a “Traditional Manager” to a “Leader” management style to become successful in this new business environment. Top Performers Have These Critical Communication and Questioning Skills Do want to be known as "The Expert" or "The Guru"? Do you want to advance your career and income? If you answered yes to both of these questions then you need to become a “Top Performer” in your profession. Experience and knowledge in your area of specialty may make you an above average performer, but to be a “Top Performer” start implementing the following 13 Communication and Questioning skills and action items today. Meeting New Business Challenges - The Next Generation Project Manager Are you tired being an average project manager, working on average projects, being passed over for promotion, and getting an average performance review? You need to understand something right now. There are new challenges and expectations today that require every project manager to evolve to the next level. If you do not take action now, you will be left behind.

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