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Kim and Charles Petty's Articles in Customer Service Show All|Display Category|Title|Newest|Oldest 10 Ways To Improve Your Customer Service 1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale, follow-up with the customer to see if they are satisfied with their purchase.

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